Sunday, November 19, 2017

18.04 - Bluetooth does not turn on


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Bluetooth does not turn on, no matter how hard I hit the ON button.


Here's what sudo rfkill list says



0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
2: hp-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no



And here's the output of sudo lshw -class communication



*-communication
description: Communication controller
product: 8 Series HECI #0
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:48 memory:b5718000-b571801f



Output of lspci | grep Realtek


02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 07)

Output of uname -r



4.18.0-25-generic



Output of lsusb



Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd HP Truevision HD camera
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 002 Device 002: ID 04f3:0235 Elan Microelectronics Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub



I also tried methods which are listed in answers to this question


Bluetooth not working on Ubuntu 16.04 LTS


########## wireless info START ##########
Report from: 22 Jul 2019 15:17 IST +0530
Booted last: 22 Jul 2019 00:00 IST +0530
Script from: 22 Oct 2018 03:34 UTC +0000
##### release ###########################
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
##### kernel ############################
Linux 4.18.0-25-generic #26~18.04.1-Ubuntu SMP Thu Jun 27 07:28:31 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Parameters: ro, quiet, splash, vt.handoff=1
##### desktop ###########################
Ubuntu
##### lspci #############################
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller [10ec:8136] (rev 07)
Subsystem: Hewlett-Packard Company RTL810xE PCI Express Fast Ethernet controller [103c:220e]
Kernel driver in use: r8169
0a:00.0 Network controller [0280]: Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe [1814:3290]
Subsystem: Hewlett-Packard Company Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter [103c:18ec]
Kernel driver in use: rt2800pci
##### lsusb #############################
Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd HP Truevision HD camera
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 04f3:0235 Elan Microelectronics Corp.
Bus 002 Device 002: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
##### PCMCIA card info ##################
##### rfkill ############################
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
2: hp-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
##### secure boot #######################
'mokutil' is not installed (package "mokutil").
##### lsmod #############################
hp_wmi 16384 0
sparse_keymap 16384 1 hp_wmi
wmi_bmof 16384 0
mxm_wmi 16384 1 nouveau
rt2800pci 16384 0
rt2800mmio 16384 1 rt2800pci
rt2800lib 114688 2 rt2800mmio,rt2800pci
rt2x00pci 16384 1 rt2800pci
rt2x00mmio 16384 2 rt2800mmio,rt2800pci
rt2x00lib 53248 5 rt2x00mmio,rt2x00pci,rt2800mmio,rt2800pci,rt2800lib
mac80211 802816 3 rt2x00pci,rt2x00lib,rt2800lib
cfg80211 667648 2 rt2x00lib,mac80211
eeprom_93cx6 16384 1 rt2800pci
wmi 24576 4 hp_wmi,wmi_bmof,mxm_wmi,nouveau
##### interfaces ########################
[/etc/network/interfaces]
auto lo
iface lo inet loopback
##### ifconfig ##########################
1: lo: mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback brd
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enp8s0: mtu 1500 qdisc fq_codel state DOWN group default qlen 1000
link/ether brd
3: wlp10s0f0: mtu 1500 qdisc mq state UP group default qlen 1000
link/ether brd
inet 192.168.43.170/24 brd 192.168.43.255 scope global dynamic noprefixroute wlp10s0f0
valid_lft 3394sec preferred_lft 3394sec
inet6 fe80::3762:a3dc:9f6f:80de/64 scope link noprefixroute
valid_lft forever preferred_lft forever
##### iwconfig ##########################
lo no wireless extensions.
enp8s0 no wireless extensions.
wlp10s0f0 IEEE 802.11 ESSID:"Akash"
Mode:Managed Frequency:2.437 GHz Access Point:
Bit Rate=72.2 Mb/s Tx-Power=20 dBm
Retry short long limit:2 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=55/70 Signal level=-55 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:43 Missed beacon:0
##### route #############################


Long standing bug report


Three is a Launch Pad bug report on this WiFi card since 2013:


I suggest you subscribe to the bug report because the more people that do the quicker the bug gets solved. Also subscribe to the email chain for status updates.


There are too many fixes listed in Ask Ubuntu to pick a single one that will work for you. Here are the various questions you can check on the RT3290 though:


How to get WiFi Information


There is a diagnostics script you can run to analyze all things WiFi:


wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info
chmod +x wireless-info
./wireless-info

It will create the file wireless-info.txt at which point you will need to use:



  • gedit wireless-info.txt

  • Highlight text from top of file to route section

  • Copy selected text to clipboard with Ctrl+C

  • Edit your question above and position cursor to bottom

  • Press Enter to insert new line if necessary

  • Paste text from clipboard with Ctrl+V

  • Highlight inserted text (it will take awhile) and press {} button to reformat text to code.


Now the bottom of your question will look something like this:


########## wireless info START ##########
Report from: 21 Jul 2019 10:42 MDT -0600
Booted last: 21 Jul 2019 00:00 MDT -0600
Script from: 22 Oct 2018 03:34 UTC +0000
##### release ###########################
Distributor ID: Ubuntu
Description: Ubuntu 16.04.6 LTS
Release: 16.04
Codename: xenial
##### kernel ############################
Linux 4.14.114-0414114-generic #201904270558 SMP Sat Apr 27 10:01:11 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Parameters: ro, noplymouth, fastboot, acpiphp.disable=1, pcie_aspm=force, vt.handoff=7, i915.fastboot=1, nopti, nospectre_v2, nospec, mem_sleep_default=deep
##### desktop ###########################
Ubuntu
##### lspci #############################
3b:00.0 Ethernet controller [0200]: Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller [1969:e0a1] (rev 10)
Subsystem: Device [0707:2400]
Kernel driver in use: alx
3c:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535]
Kernel driver in use: ath10k_pci
##### lsusb #############################
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 2109:0812 VIA Labs, Inc. VL812 Hub
Bus 002 Device 002: ID 2109:0812 VIA Labs, Inc. VL812 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 1bcf:2b8c Sunplus Innovation Technology Inc.
Bus 001 Device 005: ID 0cf3:e301 Atheros Communications, Inc.
Bus 001 Device 003: ID 187c:0528 Alienware Corporation
Bus 001 Device 011: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 010: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 001 Device 008: ID 413c:9016 Dell Computer Corp.
Bus 001 Device 006: ID 0764:0501 Cyber Power System, Inc. CP1500 AVR UPS
Bus 001 Device 004: ID 04f9:024a Brother Industries, Ltd
Bus 001 Device 002: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
##### PCMCIA card info ##################
##### rfkill ############################
0: dell-rbtn: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
8: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
##### secure boot #######################
SecureBoot disabled
##### lsmod #############################
dell_wmi 16384 0
dell_smbios 16384 1 dell_wmi
wmi_bmof 16384 0
sparse_keymap 16384 1 dell_wmi
mxm_wmi 16384 0
ath10k_pci 53248 0
ath10k_core 417792 1 ath10k_pci
ath 32768 1 ath10k_core
mac80211 925696 1 ath10k_core
cfg80211 733184 3 ath,mac80211,ath10k_core
wmi 28672 3 dell_wmi,wmi_bmof,mxm_wmi
video 45056 2 dell_wmi,i915
##### interfaces ########################
[/etc/network/interfaces]
auto lo
iface lo inet loopback
##### ifconfig ##########################
1: lo: mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback brd
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enp59s0: mtu 1500 qdisc mq state UP group default qlen 1000
link/ether brd
inet 192.168.1.67/24 brd 192.168.1.255 scope global dynamic enp59s0
valid_lft 82088sec preferred_lft 82088sec
inet6 2001:56a:f117:600:11c1:654b:3cc9:3a43/64 scope global temporary dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 2001:56a:f117:600:fcf0:956d:fa78:8f6/64 scope global mngtmpaddr noprefixroute dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 fe80::1cd:2767:f2be:8f60/64 scope link
valid_lft forever preferred_lft forever
3: wlp60s0: mtu 1500 qdisc mq state UP group default qlen 1000
link/ether brd
inet 192.168.1.68/24 brd 192.168.1.255 scope global dynamic wlp60s0
valid_lft 82093sec preferred_lft 82093sec
inet6 2001:56a:f117:600:c57b:316a:703d:9d66/64 scope global temporary dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 2001:56a:f117:600:e0a7:e80e:e5d1:5853/64 scope global mngtmpaddr noprefixroute dynamic
valid_lft 14655sec preferred_lft 14355sec
inet6 fe80::5b43:df9d:7566:888/64 scope link
valid_lft forever preferred_lft forever
##### iwconfig ##########################
enp59s0 no wireless extensions.
lo no wireless extensions.
wlp60s0 IEEE 802.11 ESSID:"TELUS1213-5G"
Mode:Managed Frequency:5.56 GHz Access Point:
Bit Rate=6 Mb/s Tx-Power=24 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=70/70 Signal level=-40 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:88 Missed beacon:0
##### route #############################

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