Friday, July 1, 2016

bug reporting - How to report kernel issues




This is a followup to this other thread: USB ports not working all of a sudden



I'm working on an Acer Aspire E 15, with the OS being Ubuntu Studio 14.04.



I noticed that the last kernel version:



Linux version 3.13.0-63-lowlatency (buildd@lgw01-18) (gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #103-Ubuntu SMP PREEMPT Fri Aug 14 22:23:32 UTC 2015


This one is giving certain issues to my computer (USB ports don't work). The last kernel version that always works is this one:




Linux version 3.13.0-61-generic (buildd@lgw01-50) (gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #100-Ubuntu SMP Wed Jul 29 11:21:34 UTC 2015


I guess there is a sort of incompatibility with Acer Aspire E 15 computers, and I'd like to report this problem because of course I hope that the next kernel versions to be released will solve it. Also, I'm worried about what could happen in case this kernel version (3.13.0-61, the last working one) gets purged being old, maybe via and accidental autoremove.



I checked this other thread: How to report a bug on a different issue?. It suggests that I should use ubuntu-bug, but I don't know what option to click on to report this kind of issue.



To solve this issue I upgraded to Ubuntu Studio 15.04. Once done the upgrade, I didn't have this issue anymore.


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