Sunday, July 24, 2016

11.10 - Centrino Advanced-N 6230 and bluetooth wireless problems with Dell XPS 15z



I've been have a lot of problems with getting my wireless to work reliably on my Dell XPS 15z. There's a lot of talk about this on other forums, and it appears to have something to do with the Bluetooth interfering with the Wireless.



So, to explain where I'm at: I can get connected for about 15 minutes before it disconnects and won't connect again. Selecting my network from the list just makes it sit there for a while before it asks me for the password again.



The other thing which is very strange and VERY annoying is that if I disable Bluetooth via the gnome panel ( B -> Disable Bluetooth), it turns off both the bluetooth and the wireless, and THEN I can't turn it back on because it claims that "wireless is disabled by hardware switch", and the same for the Bluetooth. Even restarting from here doesn't help. The actual hardware switch (fn + F2) does nothing at all, unless I boot into Windows, which is obviously less than satisfactory.



So! I don't use any Bluetooth devices at all, so perhaps if I actually disable it, then the wireless might come back. But I don't know how to do that...




Any help or advice?






Debugging information:




$ sudo lspci -nn


00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09)
00:01.0 PCI bridge [0604]: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port [8086:0101] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09)
00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04)
00:1a.0 USB Controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 05)
00:1b.0 Audio device [0403]: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller [8086:1c20] (rev 05)
00:1c.0 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 [8086:1c10] (rev b5)
00:1c.1 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 [8086:1c12] (rev b5)
00:1c.3 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 [8086:1c16] (rev b5)
00:1c.4 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 [8086:1c18] (rev b5)

00:1c.5 PCI bridge [0604]: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 [8086:1c1a] (rev b5)
00:1d.0 USB Controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 05)
00:1f.0 ISA bridge [0601]: Intel Corporation HM67 Express Chipset Family LPC Controller [8086:1c4b] (rev 05)
00:1f.2 SATA controller [0106]: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller [8086:1c03] (rev 05)
00:1f.3 SMBus [0c05]: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller [8086:1c22] (rev 05)
01:00.0 VGA compatible controller [0300]: nVidia Corporation Device [10de:0df5] (rev a1)
03:00.0 Network controller [0280]: Intel Corporation Centrino Advanced-N 6230 [8086:0091] (rev 34)
04:00.0 USB Controller [0c03]: NEC Corporation uPD720200 USB 3.0 Host Controller [1033:0194] (rev 04)
05:00.0 System peripheral [0880]: JMicron Technology Corp. SD/MMC Host Controller [197b:2392] (rev 30)
05:00.2 SD Host controller [0805]: JMicron Technology Corp. Standard SD Host Controller [197b:2391] (rev 30)

05:00.3 System peripheral [0880]: JMicron Technology Corp. MS Host Controller [197b:2393] (rev 30)
05:00.4 System peripheral [0880]: JMicron Technology Corp. xD Host Controller [197b:2394] (rev 30)
06:00.0 Ethernet controller [0200]: Atheros Communications AR8151 v2.0 Gigabit Ethernet [1969:1083] (rev c0)



$ sudo lshw -class network

*-network DISABLED
description: Wireless interface

product: Centrino Advanced-N 6230
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlan0
version: 34
serial: 88:53:2e:37:d8:45
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless

configuration: broadcast=yes driver=iwlagn driverversion=3.0.0-12-generic firmware=17.168.5.1 build 33993 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn
resources: irq:19 memory:f1b00000-f1b01fff


I removed the ethernet eth0 information for brevity




$ iwconfig

wlan0 IEEE 802.11abgn ESSID:off/any

Mode:Managed Access Point: Not-Associated Tx-Power=off
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off



$ rfkill list

0: dell-wifi: Wireless LAN
Soft blocked: yes

Hard blocked: yes
1: dell-bluetooth: Bluetooth
Soft blocked: yes
Hard blocked: yes
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes


Added note: after booting to Windows and re-enabling the wireless with the hotkey, then restarting in Ubuntu again, the rfkill output says 'no' to all options, and it connects happily to network. iwconfig now looks like this:





wlan0 IEEE 802.11abgn ESSID:"kokomo"
Mode:Managed Frequency:2.437 GHz Access Point: E0:46:9A:09:94:D0
Bit Rate=2 Mb/s Tx-Power=15 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality=70/70 Signal level=-40 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:38 Missed beacon:0



I've a pretty similare issue. But when i try fn + f2 it enable the wireless card, bluetooth,...
On your rfkill list, the cards are hard blocked, so it's not a software issue i think.



If you try to strike fn + f2 it does nothing ?



When my bluetooth is disabled, i can connect to a wifi connection without beeing disconnected for a while but i have to not use the bluetooth and it is petty annoying...



Did you find a solution ? Or do you know new things about this issue ?



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