Saturday, April 21, 2018

14.04 - Ethernet Connection issues


I have a similar problem to this one:


Ethernet connection not working after installing Ubuntu 14.04 LTS


I also have a dual boot with windows 7 and ubuntu 14.04. My ethernet connection has always been fine in ubuntu. I recently booted to windows 7 for the first time, and connection was still fine. The problem came when I booted back into ubuntu, with no connection being picked up.


Unfortunately I can't post the diagnosis info since I can't connect the machine to the internet, but from what I can tell the only major difference is that when I run



sudo lshw -class bridge



my "driver" comes up as e1000e and not as "forcedeth".


Hence, when I try @ElderGeek's solution (as root in the recovery mode), the line



rmmod forcedeth



returns something like



ERROR: Forcedeth not currently loaded



most likely since that's not even a driver.


I imagine that the answer is probably just to instead try



rmmod e1000e


modprobe e1000e msi=0 msix=0


exit



but I don't want to run commands that I don't fully understand in case I break something.


(Although I suppose it wouldn't matter if it's booted into recovery mode?)


EDIT - additional information


 ~ $ lspci | grep Ethernet
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-LM (rev 04)
~ $ ifconfig eth0
eth0 Link
encap:Ethernet HWaddr 64:00:6a:4d:d0:dc
BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Interrupt:20 Memory:f7d00000-f7d20000
~ $ sudo lshw -class bridge
*-pci
description: Host bridge
product: 4th Gen Core Processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 06
width: 32 bits
clock: 33MHz
configuration: driver=hsw_uncore
resources: irq:0
*-pci
description: PCI bridge
product: Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:00:01.0
version: 06
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:26 ioport:e000(size=4096)
memory:f7c00000-f7cfffff ioport:e0000000(size=268435456)
*-isa
description: ISA bridge
product: Q87 Express LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
~ $ sudo lshw -class network
*-network DISABLED
description: Ethernet interface
product: Ethernet Connection I217-LM
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eth0
version: 04
serial: 64:00:6a:4d:d0:dc
size: 100Mbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.3.3-NAPI duplex=full firmware=0.13-4 latency=0 link=no multicast=yes port=twisted pair speed=100Mbit/s
resources: irq:29 memory:f7d00000-f7d1ffff memory:f7d3d000-f7d3dfff ioport:f080(size=32)
~ $ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu Description:
Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty


So in the end I managed to solve the problem by adding the following lines to /etc/network/interfaces:


auto eth0
iface eth0 inet dhcp

(I believe this is essentially the same as clicking on the connections icon -> edit settings -> change the relevant interface setting)


The internet now works, the only minor snag is that the "connections" icon on the tab on the top of the page does not seem to recognise that there is a working connection.


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