Tuesday, September 26, 2017

12.04 - Bricked Dell after installing


I just created a disaster I would not have thought possible. I used a USB stick to install Ubuntu 12.04 LTS alongside Windows 7 on a Dell Inspiron 560.


The install went well, except that GRUB didn't install. No problem; I rebooted to the USB stick and followed the procedure to reinstall GRUB.


Upon my next boot, I got the GRUB menu and could select Ubuntu or Windows (yay!) but Ubuntu locked up during boot (boo!)


The problem is, now rebooting achieves nothing: The Dell Logo screen doesn't appear, so I have no access to boot options, and GRUB never appears. I can't get into the Setup screen, I can't select a different boot device -- nothing! There's no video signal at all upon boot, according to my monitor.


How could a failed boot of Ubuntu cause my computer to refuse to ever output video?



The bad news is that Ubuntu triggered a bug in your BIOS. The good news is that it's easy to make the computer bootable again: all you need to do is shut the power off completely, i.e. disconnect it from wall power and remove the battery. Wait a few seconds, put the battery back, and you should be able to boot.


Figuring out the cause of the bug can be difficult. First, see if that's a one-off thing or if it's repeatable. At the Grub prompt, highlight the “Ubuntu …” line, press e, use the arrow keys to navigate to the linux /vmlinuz … line, delete the words quiet splash at the end of the linux, and press Ctrl+X to boot. If that was a freak event and your computer boots this time, it's not worth investigating further unless the bug occurs again. If the computer hangs, note the last few messages that appeared on-screen: they will be a good clue as to what is breaking. How to proceed from there depends on these messages.


No comments:

Post a Comment

11.10 - Can't boot from USB after installing Ubuntu

I bought a Samsung series 5 notebook and a very strange thing happened: I installed Ubuntu 11.10 from a usb pen drive but when I restarted (...